Terms of Service

These Terms of Service govern your use of the Brimwell website and any purchases made through our online store. Throughout these Terms, the words “Brimwell,” “we,” “us,” and “our” refer to Brimwell LLC.

By visiting our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return Policy.

1. Online Store Terms

You must be at least the age of majority in your state or province of residence, or have permission from a parent or legal guardian, to use this website or make a purchase.

You may not use our products, website, or services for any unlawful, fraudulent, abusive, or unauthorized purpose. You may not transmit viruses, malicious code, or any material that could interfere with the operation or security of the website.

2. Products and Availability

We make every effort to display product colors, images, descriptions, measurements, and details as accurately as possible. Colors and appearance may vary slightly depending on lighting, photography, and the settings of your device.

Many Brimwell products are offered in limited quantities. We reserve the right to limit quantities, discontinue products, update product information, or remove products from the website at any time without notice.

We do not guarantee that every product will be restocked or remain available after it has sold out.

3. Pricing and Payments

All prices are listed in United States dollars unless otherwise stated. Prices, promotions, and discounts may change at any time without notice.

Applicable taxes, shipping fees, and other charges will be shown during checkout before your order is submitted.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment processors to charge the total amount of your order.

4. Orders

Your receipt of an order confirmation does not guarantee acceptance of your order. We reserve the right to refuse, limit, or cancel an order for reasons including suspected fraud, unauthorized transactions, pricing errors, inventory discrepancies, resale activity, or violation of these Terms.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method.

Customers are responsible for providing complete and accurate billing, shipping, contact, and payment information. Brimwell is not responsible for delays or losses caused by incorrect information supplied at checkout.

5. Shipping and Delivery

Processing and delivery estimates are provided for convenience and are not guaranteed. Shipping delays may occur due to carrier disruptions, weather, holidays, incorrect addresses, or circumstances outside Brimwell’s control.

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s services and procedures. Please review our Shipping Policy for additional information.

6. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our current Return Policy. Customers are responsible for reviewing that policy before completing a purchase.

Certain products may be marked final sale and may not be eligible for return or exchange unless required by applicable law.

7. Promotions and Discount Codes

Promotions and discount codes are subject to their stated conditions and expiration dates. Unless expressly stated otherwise, discounts may not be combined, applied to previous purchases, redeemed for cash, or transferred.

We reserve the right to modify, suspend, or cancel a promotion if it is used improperly or affected by a technical error.

8. Intellectual Property

The content of this website, including the Brimwell name, logos, graphics, photographs, product descriptions, text, designs, layout, and other creative materials, is owned by or licensed to Brimwell LLC and is protected by applicable intellectual-property laws.

You may not copy, reproduce, publish, modify, distribute, sell, or use our content for commercial purposes without prior written permission.

9. Reviews and User Content

If you submit a review, photograph, comment, suggestion, social-media tag, or other content to Brimwell, you confirm that you have the right to submit it and that it does not violate another person’s rights.

You grant Brimwell a non-exclusive, worldwide, royalty-free right to use, reproduce, edit, publish, and display submitted content in connection with our website, social media, advertising, and marketing.

We may remove content that is unlawful, abusive, misleading, defamatory, infringing, fraudulent, or unrelated to a genuine customer experience.

10. Third-Party Services and Links

Our store may use third-party services, apps, payment processors, shipping carriers, or links to external websites. We are not responsible for the content, availability, privacy practices, security, or actions of those third parties.

Your use of third-party services may be subject to separate terms and policies provided by those parties.

11. Prohibited Uses

You may not use this website to:

• Engage in unlawful, fraudulent, deceptive, or abusive activity.
• Violate intellectual-property or privacy rights.
• Submit false, misleading, or malicious information.
• Collect or track the personal information of others without authorization.
• Attempt to gain unauthorized access to the website or related systems.
• Interfere with the operation, security, or performance of the store.
• Use automated systems to scrape, copy, or exploit website content.
• Purchase products for unauthorized commercial resale.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the website, services, and products are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, error-free, or free from harmful components.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by law, Brimwell LLC and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website, products, or services.

Where liability cannot be excluded, our total liability will be limited to the amount you paid for the product or order giving rise to the claim, except where applicable law requires otherwise.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Brimwell LLC and its affiliates, employees, contractors, and service providers from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms, misuse of the website, or infringement of another party’s rights.

15. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute will be handled in a court of competent jurisdiction in Texas, unless applicable consumer law requires otherwise.

16. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full force and effect.

17. Changes to These Terms

We may update these Terms of Service from time to time. Changes will take effect when posted on this page. The updated date shown above will reflect the most recent revision.

18. Contact Information

Questions about these Terms of Service may be sent to:

Brimwell LLC
Austin, Texas
shopbrimwell@gmail.com